Transform your messaging from notifications to conversations with Vonage Messages API for WhatsApp

Use the Vonage Messages API for WhatsApp to send and receive personalized messages at scale and build in automation with virtual agents, enhancing customer experience and improving employee productivity.

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Elevate CX with the Vonage WhatsApp Business API
Messages API for WhatsApp Capabilities

Elevate customer experiences with Messages API for WhatsApp

Use the Messages API to build out robust messaging workflows on WhatsApp and across other channels.

  • Build out omnichannel experiences by connecting to other Vonage Communications APIs.

  • Optimize delivery rates with failover capabilities to SMS, and gain real-time insights with callbacks.

  • Integrate WhatsApp Business with other applications and solutions in Vonage’s partner ecosystem.

  • WhatsApp end-to-end encryption keeps sensitive information secure from the Vonage Messages API to a mobile device.

Vonage AI Studio

Design, create, and deploy intelligent conversations and workflows

Use Vonage AI Studio to respond intelligently to customers’ messages in WhatsApp and enable self-service workflows.

  • Use WhatsApp virtual agents to scale conversations and connect with customers at any time, even when support personnel are offline.

  • Get started quickly with pre-built templates to create virtual agents or self-service workflows.

  • Personalize and add context to customer responses by connecting to CRMs, including Salesforce.

 

 

“Our integration with Vonage not only enables us to offer WhatsApp, but the Vonage Messages API also allows us to give our customers the ability to use other preferred communications apps.”

Mohammed Sleeq, Chief Digital Officer, Aramex

Contact Our API Team

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