Convo Americas 2020: Agenda & Speakers

Gain the latest on how Vonage APIs can help you win your customers in the new era.


November 10, 2020 | 10am PT |  1pm ET

All times below are in Pacific Standard Time.


 Welcome Address Rory Read, Vonage CEO



Opening Keynote Brian Solis, Global Innovation Evangelist, Salesforce

From CX to DX to Experience Innovation: How Companies Need to Innovate in the Novel Economy

Digital transformation (DX) itself was digitally disrupted when the global pandemic hit. But as businesses and markets begin to find their footing in responding to the crises, the question now is: Are we heading to a new normal or are we going to create a new and better future? 

With digital transformation continuing to accelerate, the need for innovation becomes paramount to compete now and in a Post-COVID world. To excel, leaders must focus on purpose, and now more than ever, CX innovation can set a more meaningful course forward for success today and tomorrow.


Client Fireside Chats: Accelerating Digital Transformation

More details coming soon!


 Vonage and Connect API Partner Showcase

More details coming soon!


Future of Conversational AI Artificial Solutions

Vonage APIs are proud of our vast partner program and are delighted to bring to you Artificial Solutions, who support companies moving to the new age of customer experience with the power of Conversational AI. Join Andy Peart, Artificial Solutions, CMSO discuss how to multiply your ROI with Conversational AI


APIs, Innovation and the Unique Needs of Today's Customer

Now more than ever, businesses across all industries, all over the world are challenged with the fundamental need to stay connected to employees and customers from anywhere and through multiple channels. At the same time, the demand for businesses to build unique experiences and disruptive solutions in their markets has never been greater. 

To do this, our customers are embracing programmable API services to integrate multiple communications channels – video, voice, messaging, chat, email and verification – into their existing applications, products and workflows. The Vonage Communications Platform brings this power and flexibility to its customers, enabling the type of business continuity, remote work, and remote delivery of services that are now essential. 

Join Vonage Enterprise Service Plan customes as they discuss how they are implementing APIs in innovative and groundbreaking ways, creating new paradigms in their industries and accelerating their digital transformation journeys.


Closing keynote presentation Jeremy Gutsche

More details coming soon!

*Agenda is subject to change

Featured Speakers

Brian Solis

Globally recognized independent digital analyst and anthropologist
Jeremy Gutsche headshot

Jeremy Gutsche

New York Times bestselling author, an award-winning innovation expert, "one of the most sought-after keynote speakers on the planet" and the CEO of Trend Hunter

Rory Read

CEO, Vonage

Joy Corso

CMO, Vonage
Andy Peart headshot

Andy Peart

CMSO, Artificial Solutions

Omar Javid

President, Vonage API Platform Group

Brian Troesch

VP, Vonage API Sales, Americas

Natalie Cowlie

Vice President, Global Enterprise Service Sales & Management - Communication APIs, Vonage

James Webb

Head of Enterprise Services Sales Americas, Vonage

November 10, 2020 | 10am PT | 1pm ET

Register today for Convo Americas 2020

Don't miss this great event. Register now and:

  • See how thought leaders have transformed their business
  • Learn how communications APIs can help you engage with customers in new and meaningful ways
  • Finish the year strong and redefine your business communications
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