Botsplash
Botsplash is a SaaS-based omnichannel customer engagement platform that combines AI-driven automation with live messaging to create personalized and dynamic interactions.
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Overview
Botsplash is an omnichannel customer engagement platform that enables businesses to connect with consumers across messaging, voice, and web channels—all in one unified dashboard.
Botsplash leverages Vonage APIs to streamline communication across SMS and voice channels. Common use cases include sending automated appointment reminders, following up with high-intent leads via SMS, routing inbound calls to the appropriate agents, and enabling two-way messaging for real-time engagement. By using Vonage's reliable infrastructure, Botsplash ensures message deliverability and call quality while maintaining compliance with industry regulations. This integration empowers sales and support teams to manage conversations efficiently within the Botsplash dashboard—boosting response times, reducing missed opportunities, and enhancing the customer experience.
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