Security & Reliability

To ensure that our business cloud communications solutions are helping our customers to become more productive, more mobile, more flexible, more profitable, and more security-focused than ever before, we are committed to putting a variety of safeguards in place with compliance and the protection of their company and customer data in mind.
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Dear Valued Customer,

Vonage is focused on providing its business customers with the cloud-based communications and collaboration services to improve their employee’s experience, productivity, and engagement with their own customers for deeper, more meaningful relationships.

And with a communications and technological landscape that is ever shifting in our new normal, cloud-based communications solutions represent a new frontier for a wide range of businesses, helping them to deliver the kind of remote work, business continuity and remote delivery of services that are now essential.

We are committed to a security-first approach in delivering business cloud communications, helping our customers to become more productive, more mobile, more flexible, more profitable, and more security-focused than ever before. 

As Chief Information Security Officer, I am charged with protecting Vonage's information and cyber security management programs to meet the needs and expectations of our customers and I have the unwavering support from the entire Vonage team.

We invest in and leverage market leading security tools, technologies, processes and security talent towards this important mission on behalf of our customers.

We invest in benchmarking our security and privacy measures and maintain a wide range of compliance certifications across our product lines that are independently tested and audited by third parties, including ISO 27001, PCI-DSS, SOC, HITRUST, and CSA STAR. Vonage also adheres to global privacy standards through General Data Protection Regulation (GDPR).

We are dedicated to serving our customers to not only ensure their success through solutions that drive digital transformation, but to protect their data and private company information and that of their own customers. We will continue to invest in security and privacy tools, technologies, processes, and talent in service of our customers.

Thank you for your trust, your partnership and your business.

Sanjay Macwan, Vonage Chief Information Security Officer

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By Sanjay Macwan Chief Information Security Officer

Sanjay Macwan joined Vonage in 2018 as SVP, Enterprise Engineering and Networks, leading Vonage's enterprise platform and engineering teams to drive innovation and new development in the Company's solutions for Enterprise customers. In 2019, Sanjay was appointed Chief Information Security Officer. In this role, he is responsible for securing and managing the Company’s information security and risk management programs, as well as its portfolio of compliance certifications. With more than 20 years of experience in technology leadership, strategy and execution, Sanjay has built and led highly successful technology innovation programs that have delivered transformation, operational efficiency and a sustained culture of innovation across multiple industries. Prior to Vonage, Sanjay was the Senior Vice President and Chief Technology Officer at NBCUniversal focused on driving innovation across all lines of business. He helped the company deliver next-generation content experiences leveraging emerging technologies including virtual reality, augmented reality, ultra-high definition, IoT and machine learning across various platforms. Earlier in his career, Sanjay also led AT&T’s Technology Council in the Chief Technology Office where he was responsible for accelerating technology innovation for the company and its ecosystem. During many years at AT&T Labs, he also led large scale R&D in multimedia, mobility, information security and cloud. Sanjay is the founder of The Holmdel Idea Summit (THIS) – a STEAM program connecting talented high-school and college students with accomplished innovators and local business leaders. Vonage is a proud sponsor of this community initiative, which was held for the first time in 2017. As an adjunct professor at the University of Pennsylvania, Sanjay teaches a class called Emerging Technology Ventures class. He holds more than 50 U.S. patents in areas of mobility, multimedia, content, security, and cloud.


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