Healthcare solutions
Vonage connects medical experts with patients to deliver vital healthcare experiences in real-time, from anywhere and on any device. Whether it's through video, voice, SMS, or chat, Vonage's cloud-based communications and Communications APIs are the remedy for delivering safe and efficient telehealth services.
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Above and beyond with best-in-class PCI & HIPAA compliance
Healthcare providers can securely use Vonage APIs and AI Studio to deliver HIPAA-compliant applications. This allows us to take a comprehensive, agile approach to building and enhancing our security framework to address privacy regulatory requirements for our healthcare customers.
Improve patient experiences while managing costs with Vonage APIs
Better healthcare starts with better technology. Vonage Communications APIs enable embedded voice, SMS, and video collaboration across every step of the healthcare journey, so you can provide better outcomes for your patients, partners, and staff.
Complement and extend in-office care with personalized virtual appointments, remote condition monitoring, and quick responses to urgent health needs.
Deliver a secure, timely, personalized patient experience across whatever channel patients prefer.
Authenticate patients, consult virtually, message medical staff and patients to keep them informed and on-time, offer secure live video sessions, and more.
Get a more holistic view of a patient’s health status with AI-enabled programmable communications.
Take advantage of our proven track record supporting global telehealth providers with essential services for their customers and their patients.
Moving toward a patient-centric contact center
Vonage Contact Center arms your staff with all the tools they need, keeps patients engaged in their care, and increases patient loyalty. Specifically built for Salesforce, our Contact Center solution integrates with Salesforce Health Cloud to help providers, payers, and pharma or device manufacturers deliver experiences tailored to patient preferences.
Route patients to the best-skilled doctors or nurses to address their needs. Transform the patient experience through self-service and chatbots, resolving cases with automated workflows, and task filtering.
Leverage AI insights into things like prescribing habits and medication adherence. Understand complex interactions between a provider, patient, and payer. Visualize the effectiveness of patient, sales, and marketing programs.
In the event of a short-term emergency or long-term disruption, help make sure your business stays up and running by enabling your agents to quickly transition to remote locations or home offices.
Giving a whole new meaning to house calls
Vonage can help you deliver quality, unified healthcare business solutions while cutting overhead, making your staff mobile, and giving patients the support they need—even in times of crisis.
Communicate with patients easier and more effectively, even on the go. Collaborate and share with medical colleagues across multiple offices, hospitals, and countries.
See how patients are doing with telehealth services. Participants can dial into a video conference from a desktop, web browser, smartphone, or tablet.
Easily conference in a second opinion with a click with Vonage Meetings, our video collaboration tool.
VisuWell—our App Center partner for HIPAA-compliant virtual medical visits— smoothly connects your medical professionals with patients on virtually any device, without the need for a face-to-face visit.
99.999% uptime reliability* and an SD-WAN solution offers elevated quality of service across any network
“Thanks to Vonage and the remote consultation solution, we were fully prepared to transition to remote delivery of our services when the need arose. If we had not built this solution, we would not have been able to run our business, or support our customers.”
All things healthcare
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