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Elevate customer experiences with WhatsApp Business API

Send notifications, customer service messages, and essential information your customers need on WhatsApp — even through a WhatsApp chatbot. Vonage APIs hide the complexity of hosting and scaling WhatsApp software so that you can focus on elevating customer experiences.

 

 

 

Vonage APIs hide the complexity of scaling WhatsApp conversations

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Conversational Commerce

Turn conversations into sales with Jumper.ai conversational commerce. Learn more

Vonage Communications Platform

Gain the flexibility to access Vonage APIs, and connectivity services. Build or integrate with your existing applications.

Chat security

Protect sensitive information with WhatsApp end-to-end encryption from Vonage to a mobile device — even with a virtual number for WhatsApp.

Location feature

Have users provide their location so you can send them relevant information.

Higher delivery rates

Optimize delivery rates with failover capabilities to SMS and gain real-time insights with callbacks.
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AI bots

Build self-service journeys for your WhatsApp messages with AI bots. Learn more
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Test using Messages API Sandbox

Develop and test any application you want to build using WhatsApp via our Messages API Sandbox. Now your WhatsApp developers can access the full Vonage suite, including WhatsApp tools and WhatsApp API.

See how our Messages API helps businesses like yours make contact

Customer Support

Let customers get in touch with you on the channel that’s most convenient for them. They can even respond to WhatsApp marketing messages.

Alerts and Notifications

Use notifications to send timely, well-targeted SMS messages that surprise and delight your users (such as booking confirmations and reminders).

Two-Factor Authentication

Enable convenient two-factor authentication, so users can log in without having to memorize passwords or use an extra app.

See all programmable solutions

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AI Studio

Design, create, and deploy customer engagement experiences

Empower developers and non-developers alike with Vonage’s low-code conversation design tool to create and deploy customer engagement experiences that operate in natural language.

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"Our partnership with [Vonage APIs] will reduce the number of contact center interactions and provides an on-demand, personalized customer interaction for new delivery instructions, location sharing, and last mile preferences."

Mohammed Sleeq Chief Digital Officer, Aramex
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Contact a Vonage expert.

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