Microsoft Teams Integration

Power your voice and boost collaboration by integrating Vonage Business Communications with Microsoft Teams. Now through direct routing from Vonage, you can access PBX features with optimized and superior call quality within the Microsoft Teams interface. This means enterprise-grade communication and collaboration solutions beyond voice and video—all seamlessly integrated into a single application.


*The 99.999% claim is based on Vonage's average uptime and/or availability

Vonage Business Communications MS Teams Integration

See the power of VBC for Teams: watch now!

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Fewer applications, better productivity

Enjoy the freedom to collaborate anytime, anywhere. Simply use your Microsoft Teams-enabled desk or mobile phone to make or receive calls … and reduce the number of applications required for business communication.


  • Implement and scale fast with no hardware or software installs

  • Create regional presence with local numbers, regardless of where your employees reside

  • Use the Vonage network to stay compliant with regional privacy regulations

  • Take advantage of our native cloud platform with 99.999% uptime reliability*

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Faster ROI, without the disruptions

Keep your current phone system and avoid costly and lengthy moves, adds, or changes when embedding Vonage Business Communications into your Microsoft Teams application. This allows you to conveniently maintain phone numbers, equipment, and any existing call center integrations.


    • Offer global employees an omnichannel experience to call regionally and receive inbound calls on desktop or mobile apps

    • Can integrate up to 10 CRM vendors to provide global sales teams with a centralized view of customers and prospects

    • Leverage existing IT investments across Microsoft Teams and CRM vendors

Employees viewing reports, dashboards, metrics

Cost and time savings

Experience a truly unified communications process using your Vonage integration within Microsoft Teams. Work smarter with features like Call Presence, Click-to-Dial, and Visual Voicemail, our voicemail transcription feature.


    • Enable employee access to over 20 premium calling features

  • Customize routing to reduce missed calls with SmartNumbers

    • Add 1 or 100+ users quickly and easily

    • Work seamlessly within the familiar Microsoft Teams user interface

*The 99.999% claim is based on Vonage's average uptime and/or availability


Call agents, smiling and chatting

Direct routing

Want to control it all? Then choose direct routing from Vonage to retain existing Vonage Business Communications lines and calling plans, which provides greater quality and reliability often required by enterprise customers.


    • Reduce total cost of ownership through lower calling charges

  • Protect your IT investments by combining internal and external communications into one seamless system

    • Gain total control of your immersive unified communications experience

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Still deciding?

Consider the impact of your communications across employees, customers, experiences, efficiencies, costs, and more. Communications impact everyone and everything. So why not start with a seamlessly integrated solution?


  • Give your organization a great calling experience within the Microsoft Teams app

  • Don’t be limited by in-house resources—let Vonage help you get the most out of Microsoft Teams

  • Review your current plan and look into direct routing from Vonage for high-volume outbound calls

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What our customers are saying

“Vonage Business Communications was the one solution that met all our needs. We have a convenient, single application integration with Microsoft Teams, as well as the ability to support our international locations.”

Calvin Hung Network & Tech Support Supervisor, Clearfreight

We also have a Microsoft Teams integration with our contact center platform! Learn more


Contact a Vonage expert.

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