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Vonage Integrations

Seamlessly integrate your cloud phone system to your CRM and other business applications and productivity tools.*

*Vonage's services, or specific features or functionality of the services, may not be available in all locations. Please contact your sales representative for current availability.

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VONAGE INTEGRATION SUITE

Cutting-edge capabilities. Stunning simplicity. Increased productivity.

Empower employees, elevate customer experiences, and boost bottom lines by integrating your Vonage cloud phone system with your CRM, collaboration, and business productivity applications—all in one unified platform.
  • Advanced features for contact management and call handling, control, and real-time logging
  • Easy accessibility from any browser or device, virtually anywhere, anytime
  • Integrated CRM call metrics and reporting for call volume, history, and usage data

  • Sync all call data into your business application’s native reporting dashboards
  • Seamless contact management and scheduling capabilities across business applications
  • Customizable CRM integration tools such as Click-to-dial, Click-to-SMS, SMS logging, Web Launcher, and Call Notes

  • Embedded, UI-level integrations eliminate toggling between apps
  • Builder tools to customize workflows and automate tasks without code
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Embedded Integrations

Now your business applications can have unified communications built right in - it’s easy.

Simply integrate VBC into business applications you use every day. This means voice, messaging, SMS, MMS, video - all seamlessly integrated into a single application.

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Vonage for Salesforce

Put Vonage Business Communications and Salesforce to work and monitor automatic call logs, create contacts and cases, capture call notes, and view real-time user activity reports. Even better, integrate Salesforce and VBC with our simple, reliable, and scalable contact center—Vonage Contact Center for Salesforce. SEE SALESFORCE INTEGRATION
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VBC for Microsoft Teams

Through the seamless embedded integration of Microsoft Teams and Vonage Business Communications, you can now enjoy premium calling features such as Click-to-Call, On-Call Teams Presence, Call Control, Call History and much more. SEE MICROSOFT TEAMS INTEGRATION
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Vonage for Microsoft Dynamics

Seamlessly integrate Vonage Business Communications with customer information from your Microsoft Dynamics CRM. Auto-create records for incoming calls and auto-save call activities and notes to preserve customer information that fuels future interactions. Available in the US only. SEE MICROSOFT DYNAMICS INTEGRATION

More integrations include*

*Clio, Connectwise, Job Diva, Microsoft Dynamics and Zoho integrations are currently only available in the US. NetSuite is not currently available in the UK or Australia.

 

 

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Unlock the keys to remote work
Learn how to use cloud-based communications to stay connected with your customers and employees - no matter where, or how, they choose to work.

Check out the App Center

See all the apps, tools, and features you can easily add onto the VBC platform.
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Contact a Vonage expert.

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