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Vonage Receives Recognition for CPaaS in Three Gartner® Reports

Vonage’s inclusion in the 2025 Gartner®  Magic Quadrant™ for CPaaS marks the third of three recent CPaaS recognitions from Gartner, which also include being named a Customers’ Choice, with a 93% Willingness to Recommend, in Gartner Peer Insights Voice of the Customer™ for CPaaS. Learn more below!

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Gartner Magic Quadrant and Peer Insights for CPaaS showing Vonage (part of Ericsson) as a Customers’ Choice with a 93% Willingness to Recommend

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.

 

Gartner, Magic Quadrant for Communications Platform as a Service, By Lisa Unden-Farboud, etc., 24 July 2025

 

Gartner, CPaaS Voice of the Customer, 24 November, 2024.

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