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Vonage Receives Recognition for CPaaS in Three Gartner Reports

Vonage’s inclusion in the 2025 Gartner®  Magic Quadrant™ for CPaaS marks the third of three recent CPaaS recognitions from Gartner, which also include being named a Customers’ Choice, with a 93% Willingness to Recommend, in Gartner Peer Insights Voice of the Customer™ for CPaaS.
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Gartner Magic Quadrant and Peer Insights for CPaaS showing Vonage (part of Ericsson) as a Customers’ Choice with a 93% Willingness to Recommend

Communications APIs

Reach, engage, and protect customers across messaging, voice, video, and more.

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Unify global business communications channels to work better together.

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Provide agents with tools and insights to boost customer satisfaction.

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Network APIs

Access advanced network capabilities to build better and more secure applications, faster.

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Globe

100,000+

businesses choose Vonage, worldwide
Closing tag code

1.6 million+

registered developers
Tablet and phone devices

99.999%

uptime reliability*
Group of 3 people

25 billion

minutes & messages terminated yearly
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2025 Research
Where AI Meets CX: Your Practical Roadmap
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Analyst Whitepaper
Explore insights from Forrester on the value of combined communications tools
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Guide
Learn how to leverage the latest AI technology to up-level your customer engagement

Trusted by trusted businesses
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Communications APIs Customer story
Doxy.me supported over 600,000 doctor-to-patient video sessions with over 11 million video minutes—in a single day
Contact Centers Customer Story
HotelBeds transitioned to our cloud-based virtual contact center and saw improved call answer rates and lower costs
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Vonage AI Customer story
Ronlight, distributor of Garmin products in Israel, chose Vonage AI to scale their customer experience
*

The 99.999% claim is based on Vonage's average up-time and/or availability.

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