Lawrence Byrd, Product Expert, Communications & Network APIs

Lawrence Byrd is a technology expert on Communications and Network APIs at Vonage, a global leader in cloud communications, where he is focused on helping organizations deepen their customer engagement strategies through flexible communications and AI tools. Based in Silicon Valley, Lawrence has over 35 years of experience in the software industry and is a long-time communications software expert, working in APIs, video solutions, contact centers, unified communications, and AI technology from startups to Fortune 500 and global companies. He was previously a co-founder of an AI tools and omni-channel contact center startup, and began his career as an AI research associate at the University of Edinburgh.