Integration Partner

Nu Echo & Vonage: Delivering Customer Experience Solutions That Provide an Effortless CX Across All Channels

Who we are

Nu Echo is a client experience (CX) & contact center (CC) solution provider who enables enterprise to offer the most advanced conversational interactions (voice and text) to their clients. We offer professional services, custom development and integration ensuring the most human life conversations and exchanges between business and their clients. What makes us different is our expertise in natural language and machine learning, speech applications as well as conversational IVR. We provide enterprise clients guidance and solutions bringing their client experience (CX) to the next level.

How we work with Vonage

We work with Vonage in two ways:

  1. Providing custom developed chatbots and intelligent virtual assistants (IVAs) integrating Vonage SMS & Chat
  2. Providing professional services touching on the building, optimization and customization of conversational IVR built off of Vonage voice and other solutions

Industries
  • Hospitality/Travel/Transportation
  • Financial Services/Insurance
Areas of Focus
  • Customer Engagement
  • Call Center
  • Business Productivity

Learn about our partner solutions

Vonage API partners build, integrate, and help implement unique communications experiences with our APIs that accelerate business—and attract and retain customers like never before.
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