Simplify your customer communications with Telegram
Vonage Conversational Commerce, powered by Jumper.ai, works with Telegram to simplify your customer communications in a familiar and fun interface. You also enjoy support for multiple devices to stay connected with customers regardless of their location. This seamless integration provides a low-cost option for sales, marketing, and customer support.
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Provide support through automated bots or live agents
Telegram supports chatbots to automate interactions, answer queries, and even conduct transactions. You can also build custom bots to assist customers or hand off to live agents for expert assistance on the Vonage Conversational Commerce dashboard.
Complete transactions over chat
Telegram integrates payment methods into conversations. With the integration of Vonage Conversational Commerce and Telegram, you can capitalize on customer interest to complete transactions right then.
Harness the power of AI and natural language processing
You can further enhance the customer experience with AI and NLP for more natural and intelligent conversations with Vonage Conversational Commerce.
Reassure customers about security and privacy
What do you get when you combine the Vonage and Telegram focus on security and privacy? Online transactions that customers can be confident about.
It’s good to be in sync
Easily secure, integrate, and update your catalog, orders, shipping, payment information, and customer data. And make it easy for your teams to access these insights across your enterprise-wide systems.
