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Brands capture chats (and sales) with Vonage + Meta

Since 2017, — the Vonage end-to-end conversational commerce and shopper engagement solution — has enabled customer conversations throughout the Meta platform. Ready to capture the conversations and sales across Facebook Live, Messenger, Instagram, and WhatsApp?

Illustration of a giant cell phone with an awning to represent a digital storefront. Beside the phone are a shopper, along with several icons representing an online shopping cart, gifts, credit card, "like" button, and chat bubble.

Whether it’s cosmetics or couriers, and anything in between, savvy brands engage their savvy customers through conversational commerce. And the results deliver more conversions for your bottom line.

Facebook live conversation with makeup brushes

Personalize the CX

Clarins Malaysia is focused on flawless, personalized customer experiences. Now shoppers can complete purchases and consult with beauty coaches without leaving Messenger or Instagram.

Engage Customers
LBC Express

Boost service and lower costs

LBC Express gained efficiencies and a new social seller loyalty program. It started with a host of dynamic features built with the Meta Messenger API.

Facebook live commerce

Enjoy more leads and conversions

Kiehl’s Malaysia turned to and the Meta Messenger API to streamline their social engagement. And the solution has helped with more leads and higher conversion rates.

Depiction of an electronics ecommerce chat conversation

Educate and engage

Samsung Vietnam launched a new washing machine using a and Meta Messenger online-only strategy. It was a fresh spin cycle on customer engagement, including a 2.9-point lift in purchase intent.


Gain more subscribers and traffic

HolidayPirates uses WhatsApp Business Platform to deliver time-sensitive travel offers to subscribers to engage active users and drive traffic to vendor partners.

Discover with Meta

Choices are a wonderful thing. Just ask consumers. So check out the choices … then go ahead and meet and engage your customers in-channel.
Messages to conversation image

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