MoEngage: Create cross-channel experiences that customers love
Want to combine engagement with conversion? Start with MoEngage for AI-driven insights to create cross-channel customer experiences. Then integrate Vonage Conversational Commerce, powered by Jumper.ai to reach, engage, and nurture customers in-channel — such as in WhatsApp — all to turn simple notifications and conversations into conversions.
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Analyze
Understand customer intent and get insights
Engage
Craft engaging 1:1 campaigns
Inform
Provide timely updates
Personalize
Enhance CX and engagement through personalization
Reach and engage at scale with MoEngage + Vonage Conversational Commerce and WhatsApp business messages
WhatsApp is the world’s most popular messaging app. And the seamless integration of the MoEngage platform and Vonage delivery capabilities delivers reach and engagement at scale — all to help drive business growth through WhatsApp.
Easily enable WhatsApp messaging within MoEngage without having to manage integration, hosting, scaling, and software updates.
WhatsApp features rich messaging and end-to-end encryption.
Enjoy features built for your use case
Whether it’s a notification, two-way communication, or in-channel purchase, MoEngage + Vonage Conversational Commerce and WhatsApp are ready for you.
Broadcasts and notifications: Use WhatsApp for sending promotional broadcasts, notifications, and updates.
Two-way communications: Start a WhatsApp chatbot conversation for customer service, education, or consultation. Then quickly move to a live human chat as needed.
Conversational commerce: Reach, engage, and nurture directly in WhatsApp. This includes end-to-end conversational commerce with automation and live-chat consultation. Robust back-office integration measures performance.
Convert notifications and conversations into conversions
MoEngage + Vonage combine the best of both worlds — to personalize the engagement and capture customers in the moment.
MoEngage service delivers WhatsApp messages to end users.
Vonage Conversational Commerce receives the end-user inquiry and triggers a bot response.
User continues the conversation — first with the bot and then with a live agent — to answer questions and complete the transaction.
In-channel and ad hoc engagement helps drive higher conversions and improve revenue at scale.
Turn conversations into sales
Extend customer touchpoints from one-way notifications to two-way conversations with MoEngage and Vonage Conversational Commerce
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
