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Fraud Prevention Without Friction

Finding the balance between security and simplicity isn’t easy, but fraud detection can work behind the scenes to keep customers safe while ensuring a smooth experience. This ebook explores insights from the latest Vonage Global Customer Engagement Report, which surveyed more than 7,000 customers across 17 global markets. Discover more about customer preferences for fraud prevention and user authentication.

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Protect Your Customers Without Sacrificing CX

 This guide explores customers’ views on fraud protection in an age of increasingly sophisticated cyberthreats, including:

  • What they want from an authentication experience

  • The most common customer pain points when verifying their identities

  • How you can keep customer data safe without compromising the customer experience

Protect Your Customers Without the Hassle

Did you know that more than 75% of customers say they’re less likely to do repeat business with a company after a data breach? That’s what our latest Global Customer Engagement Report revealed. Download the ebook now to discover more fraud insights…and find out how a trusted communications partner like Vonage can keep your customer data protected.

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