Identify Yourself: How To Engage Customers and Own Your Brand
Want customers to read your messages, answer your calls, and trust and engage with you? Then get the guide and dive into the data from the latest Vonage Global Customer Engagement Report. You’ll discover customer communications preferences and how to best reach them.
Show Off Your Brand
The guide not only showcases the latest Vonage research — but how to use the knowledge to help positively impact the customer experience, your brand experience, AND bottom line. And it’s all possible when you Own Your Brand with:
Rich messaging: Present your best self by adding branded elements — images, videos, interactivity, suggested replies, and more — to your messages.
Branded calling: Spotlight your company name, logo, and call reason directly on your customer’s lock screen to enhance brand visibility.
Embedded video: Enable video directly from a message or call — complete with real-time captions, translations, or transcriptions.
Virtual agents: Leverage AI to become a 24/7 CX machine. Now you can anticipate questions — over text or call — to reduce time and costs.
It’s your brand, so own it
And this guide provides the vital how-to — complete with Vonage insights and Own Your Brand solutions.
