Vonage CRM and Marketing Automation Connectors
Vonage connectors enrich customer touchpoints by bringing SMS, RCS, and WhatsApp directly into Salesforce, MoEngage, SAP Engagement Cloud, Adobe Campaign, and more. Now you can reach customers on their preferred channels with personalized, data-driven campaigns. And go live in days … minus the middleware.
Turn your CRM into an in-channel engagement tool
Your marketing, sales, and service teams can reach customers at scale and run rich, personalized campaigns on the platform and channels customers already use.
One platform for every marketing stack
All connectors are powered by Vonage Messages API. Each platform features the same omnichannel delivery, automatic failover, and campaign attribution you rely on today — with no middleware or reintegration required. And every future platform launch will include the same benefits.
Consent sync and workflow integration are GDPR/CCPA-compliant by design
Open API allows for integration with any data source
RCS-to-SMS automatic failover makes for 100% reach and zero customer friction
Conversations for Salesforce
Conveniently engage through SMS, RCS, and WhatsApp — directly from Agentforce Marketing, or the Service and Sales Clouds within Salesforce — all while seamlessly blending AI and live agents.
Embed SMS, RCS, and WhatsApp messaging directly into Salesforce
Blend AI and live agents to maximize engagement
Manage every conversation without leaving Salesforce
Monitor campaign reply management and attribution within Salesforce workflows
Enjoy built-in consent sync and opt-out management
Vonage Conversations for MoEngage
Launch SMS, RCS, and WhatsApp campaigns directly from MoEngage, with WhatsApp template sync, delivery and engagement analytics, attribution, and consent management built into your existing marketing workflows.
Embed SMS, RCS, and WhatsApp messaging and campaigns directly into MoEngage, with automatic channel failover and real-time delivery analytics
Automatically sync WhatsApp templates into MoEngage
Monitor campaign-level delivery analytics and attribution
Leverage consent management and STOP/START inbound forwarding
Launch your rich, personalized, in-channel campaigns
The Vonage team can evaluate the CRM and marketing automation connectors that are right for your stack — and how quickly you can go live.