For bringing together, on a single stack, Vonage Business Communications, Vonage’s unified communications and collaboration (UCC) platform; Vonage Contact Center, a cloud-native contact center solution; and programmable communications via The Vonage API Platform, Vonage has been positioned as a leader in the Aragon Research Globe™ for Unified Communications and Collaboration, 2020.
For this year’s edition of the Globe, Aragon Research analyzed 15 major providers. The Analysts distinguished leaders from contenders, innovators, and specialists as vendors who “have comprehensive strategies that align with industry direction and market demand, and effectively perform against those strategies.”
"Vonage has seen strong growth powered by its UCaaS, CCaaS, and CPaaS technology. Because of its deep heritage in CPaaS and APIs, Vonage offers enterprises more flexibility in blending its offerings with existing business applications."
--Jim Lundy, CEO and Lead Analyst, Aragon Research