AI Hub: Engage Smarter
Winning brands don’t communicate — they engage smarter to turn customer interactions into a lasting competitive advantage. Vonage API Connectors bring together AI integrations, CRM and marketing automation, identity security, and real-time voice and video intelligence into a single, composable platform. Now you can deploy your first AI agent, scale omnichannel campaigns across your entire customer lifecycle, and more — fast, flexibly, and without starting from scratch.
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Explore the connections, authentication, AI, and video solutions to engage smarter
Start with the right connections
Engaging smarter means connecting your communications to the systems, data, and AI engines that make every interaction more relevant, efficient, and trusted. Vonage API Connectors are the bridge between your Vonage Communications APIs and Network APIs, and the platforms your teams already use — such as identity providers, CRMs, marketing automation tools, and generative AI engines.
Activate your marketing and CRM data — Embed Vonage messaging into Salesforce, MoEngage, SAP Engagement Cloud, and more — so every outreach is personalized, timely, and on brand.
Connect your identity stack — Integrate Vonage fraud protection directly into your customer identity access management (CIAM) platforms for seamless and secure authentication at every touchpoint.
Power your AI agents — Deploy agents that can handle end-to-end conversations with Vonage Voice and Video APIs. Both bring built-in AI capabilities and connect directly to any generative AI engine through real-time WebSockets and open-source frameworks.
Get to work with Vonage Communications APIs fast — Use Vonage Cloud Runtime (VCR) to launch communications applications using Vonage APIs, without hosting or maintaining your own infrastructure.
Embed Vonage messaging where your teams already work
Vonage CRM and marketing automation connectors bring RCS, WhatsApp, and SMS capabilities directly into Salesforce, MoEngage, SAP Engagement Cloud, and more. Your team can reach customers on their preferred channels with personalized, data-driven campaigns — all without leaving their platform. Key capabilities include:
Omnichannel messaging — SMS, RCS, WhatsApp — within your CRM
Campaign reply management and attribution
Consent sync and workflow integration
Open API integration with any data source
Find your connectors for Vonage Protection Suite
Vonage Protection Suite for CIAM solutions is a self-service, no-code connector built on Vonage Cloud Runtime. The suite integrates directly into your CIAM through Telephony Inline Hooks to deliver one-time passcodes (OTPs) sent by SMS and voice. Includes intelligent routing, automatic fallback, and two-layer fraud intelligence — all without any Vonage operational intervention. Key capabilities include:
Multichannel OTP — SMS-first with automatic voice fallback
Intelligent failback — Vonage Verify handles routing, sender ID management, and Fraud Defender protections
Two-layer fraud intelligence — Identity Insights for pre-OTP + Fraud Defender during delivery
Self-service, no-code setup — Conveniently deploy and configure through Vonage Cloud Runtime Marketplace in minutes
Customize and scale AI-powered voice experiences
Vonage Voice AI Engagement gives developers the connectors and frameworks to build intelligent, personalized voice interactions — without reinventing media infrastructure. Connect your Vonage Voice API to any AI engine through real-time WebSockets. And customize every stage of the conversation with built-in capabilities for transcription, translation, sentiment analysis, and intent detection. Powered by:
Vonage AI Connector SDKs — Includes Python libraries that abstract WebSocket complexity, allowing developers to focus on AI logic, not infrastructure
Vonage Pipecat Integrations — Features Serializer + Transport for mix-and-match STT, LLM, and TTS vendors
BYOAI — Availability across AWS Nova Sonic, OpenAI, ElevenLabs, or your own model — with no vendor lock-in
Voice API built-in AI capabilities — Advanced automatic speech recognition that enables transcription, translation, sentiment analysis, and intent detection; AI-powered text-to-speech converts written text into natural-sounding speech with a wide variety of voices and languages; both natively available, with no third-party AI required for core use cases
Bring AI intelligence into every video session
Vonage Video Connectors give developers the tools to plug AI and ML engines directly into live video sessions. These are essential for transcription, translation, sentiment analysis, remote monitoring, and intelligent video agents.
Vonage Video API features advanced built-in AI tools. And Audio Connector SDK, Video Connector SDK, and Pipecat integrations dramatically lower the barrier to build real-time AI-powered video applications. Use cases include:
Live captions and real-time translation
Speaker diarization and sentiment analysis
AI-powered virtual agents in video sessions
Remote patient monitoring and exam proctoring
Content moderation and compliance detection
Complete your engagement stack
Ready to engage smarter?
The teams can help you find which API Connectors are right for your stack and quickly go live.
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
