Device Type: mobile
Skip to Main Content Skip to Main Content

Vonage Proactive Connect

Proactive Connect delivers everything you need to manage intelligent omnichannel communications and large-scale AI-driven campaigns from a single destination.

Try it free
Imagery showcasing omnichannel communications

What can you accomplish with Proactive Connect?

Cloud with a gear

Centralized broadcast solution

Take advantage of a bulk messaging campaign management across the Vonage Communications Platform. Proactive Connect can incorporate your external CRM with internal services like Vonage Contact Center and AI Studio, allowing you to turn notifications into personalized, two-way conversations.
Pictogram of a person with arrows around them

Omnichannel campaign set-up

Deliver large-scale omnichannel campaigns across multiple channels from one solution. Send and receive bulk messages across voice, SMS, MMS, WhatsApp and more. Manage bulk synchronous or asynchronous inbound and outbound interactions across multiple communications APIs.
Chat bubble

Personalized communications

Design personalized communications to reach customers on their preferred channels. Leverage dynamic content fields for personalization, and use conditional logic to personalize messages.
Clock

Real-time interactions

Enable real-time interactions with customers across channels. Set up two-way communications with customers for inbound and outbound event handling and interaction, and route inbound responses to a variety of products and services.
customer experience

Deliver exceptional customer experiences

Deploy large-scale omnichannel campaigns to reach customers when and where they want to be contacted:

  • Reduce the number of customer inquiries with proactive alerts

  • Promote new products and services with bulk personalized marketing messages

  • Respond more quickly to customers with AI-enabled virtual assistants

  • Optimize campaign results by measuring and analyzing campaign performance

omnichannel campaigns

Automate cloud omnichannel campaigns

Manage and deliver messages at scale using a single communications solution:

  • Leverage AI virtual assistants

  • Send and receive two-way bulk messages

  • Set up 1:1 personalized marketing campaigns

  • Enable MMS, SMS, WhatsApp, and voice campaigns

  • Incorporate chatbots, contact center integrations, and external services

 

 

AI Studio Builder showing nodes and whatsapp
AI Studio

Keep the conversation going with Vonage AI Studio.

Vonage AI Studio’s low-code/no-code solution empowers developers and non-developers alike to create and deploy AI conversations that operate in natural language on any channel.

 

 

 

Try it free

Start developing now with free credit. No credit card required.
Envelope

Contact a Vonage expert.

We'll get back to you shortly.