Advanced Insights API
As video calls become the norm in our everyday lives, an understanding of the end-user experience is vital for communications providers to stay ahead of the market. Transform interactive video experiences with usage and QoS data to improve customer engagement, streamline operations, and maximize ROI. Identify trends and build systems to support your business with Advanced Insights API.
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Customer experience analytics
- Learn vital information about users habits and preferences to shape the product vision.
- Deliver targeted client experiences.
- Correlate usage and quality data to pinpoint UX challenges and help direct resources.
- Filter by time, geo & endpoint, including SDK & Browser types.
- Design systems to support your business model.
- Monitor effectiveness and keep records of key changes.
- Quickly identify sources of network challenges and quality interruptions.
- Billing, security audit & network monitoring applications.
- Gain rich behavioral data to inform your campaigns.
- Customize marketing programs to users’ behavior, geo, and platform.
- Map campaign effectiveness to actual usage.
- Incorporate usage data into marketing reports.