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Enhanced Noise Cancellation

Minimize background noise with AI-driven technology.

 

Fuel better voice interactions in your contact center with Vonage Enhanced Noise Cancellation. This feature uses artificial intelligence and machine learning to eliminate disruptive background noises.

 

Powered by krisp.ai, a leading proprietary Voice AI technology provider, Vonage Enhanced Noise Cancellation is fully embedded and eliminates the need for developers or IT departments to integrate the technology manually. Watch the demo.

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Customer care agent on headset using noise cancellation technology

Noise cancellation

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Eliminate call quality issues from background noises

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Power better recordings and call data analytics

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Ensure clearer agent and customer communication

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Benefits

Vonage Enhanced Noise Cancellation eliminates local and remote audio quality issues, driving better call recordings and more accurate call data. It cancels noise and voices around agents and any inbound noise behind the customer calling. This clearer connection provides a better experience on both sides of the call, boosting agent productivity, reducing average handle time, and improving customer experience.

Getting started

To get started, administrators can visit the Vonage Contact Center Admin Portal and click the Noise Cancellation feature.

Admin Portal
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