Dashboards and reporting

Vonage Contact Center, designed for Salesforce, features custom-built dashboards to help monitor individual and team performance. These contact center analytics identify areas of improvement across your department.
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Cover slide for VCC reporting in Salesforce demo video

Vonage Contact Center Reporting in Salesforce

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Omnichannel

Omnichannel insights

Conveniently review contact center metrics within your Salesforce reports.
  • Automatically log channel activity into Salesforce for instant review
  • Quickly access comprehensive metrics within your Salesforce reporting solution
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The data you need

Seamlessly get a full and accurate view of your team’s activities and actions with Vonage and Salesforce.
  • Real-time and historical data
  • Customized dashboards
  • Wallboards
  • Reports
Vonage Contact Center Salesforce Dashboards Video Demo
Vonage Contact Center Salesforce Dashboards
Conveniently review contact center metrics within Salesforce reports.
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