Vonage Contact Center Customer Reviews
See what our customers think about us with reviews of Vonage's Contact Center (CCaaS) services. These real-life testimonials give you first-hand accounts of Vonage products and services from the people who rely on them every day. Find out what all the chatter is about.
Our contact center plans for Salesforce
Express
- Salesforce Integration
- IVR, ACD, Call Routing
- Click-to-dial
- Screen-pops
- Call Recordings
- Global Voice Assurance
- Supervisor Portal
- Real-time dashboards
- Skills-based Routing
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
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Essentials
- Flexible Outbound CLID
- Supervisor Monitoring
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A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Select
- Dynamic Routing
- Dialers*
- Statistics API
- Post-Call Surveys
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Premium
- SLA-based Routing
- Omni-Channel
Thanks for reaching out!
A Vonage expert will get back to you shortly. In the meantime, feel free to explore the new Vonage and how we're making communications more flexible, intelligent, and personal so our customers can stay ahead.
Vonage Contact Center with VBC
Are you a small or medium-sized business that uses another CRM other than Salesforce? Our add-on offering to Vonage Business Communications (VBC) allows for a full CRM integration and a single platform for all communications.
