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The Ultimate Service Cloud Voice Buyer’s Guide

Whether you’re new to purchasing technology or a seasoned expert, here’s everything you need to know about buying a cloud-based contact center.

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A Step-By-Step Map For Your Journey To The Cloud

Making the decision to move your contact center to the cloud is important. What’s just as important? Making sure the move makes sense for your business with the right solution and partner. 

 

This is where integrated solutions are very valuable. For example, the Vonage integration with Salesforce and Service Cloud Voice gives contact center agents the context they need to quickly resolve customer calls, plus powerful features like advanced routing.


The “Ultimate Service Cloud Voice Buyer’s Guide” offers a step-by-step map to buying cloud-based contact center solutions and highlights:

  • Why getting internal buy-in matters and how to make a business case

  • How to select the right solution and the right partner

  • Tips and a checklist for easy implementation

  • How the Vonage integration with Salesforce and Service Cloud Voice can benefit your business

The Ultimate Service Cloud Voice Buyer’s Guide

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