Device Type: 
Skip to Main Content Skip to Main Content

Vonage Conversations for MoEngage

Enable SMS, WhatsApp, and RCS campaigns from inside MoEngage, powered by Vonage.

Try the app

 

Use Cases: Here’s what you can do with Vonage + MoEngage

 

Retail and e-commerce

Promotions, abandoned cart, order updates, post-purchase journeys

Financial services

Onboarding nudges, transaction alerts, collections and customer care

Travel and hospitality

Booking confirmations, pre-arrival, loyalty engagement

Media and consumer

Subscription renewals, content promotion, two-way support
Image of a virtual broadcast event with participants accessing on multiple platforms
Broadcast Notifications

Reliable, scalable, personalized broadcasting

Send large-scale push campaigns to your subscriber base or broad audience segments for urgent announcements, flash sales, or major product launches. Execute manually as one-off campaigns or automate to reach users across SMS, WhatsApp, and RCS, all from inside MoEngage.

  • Self-service: Deploy and configure the connector through Vonage, no developer resources or custom middleware required.

  • Built-in compliance: Process and sync end-consumer STOP and opt-out replies to MoEngage's contact records for cross-channel compliance..

  • Automatic delivery analytics: Translate Vonage delivery status updates into MoEngage-compatible DLR events, fed back into campaign analytics in real-time.

  • Future-ready messaging: Reach customers on RCS and WhatsApp with SMS fallback for reliable delivery.

Image showing a branded RCS message sharing content about that company
Conversational Campaigns

Scale conversations — anytime, anywhere

Your customers expect immediate and personalized responses. And you want to exceed their expectations, every time. Manage campaigns inside MoEngage and extend into two-way conversations through Vonage Conversational Connect, so teams execute faster, smarter, and more engaging journeys at lower cost and higher ROI.

  • Two-way conversations: Enable bot flows and live agent handoff in Conversational Connect from any MoEngage campaign.

  • Boosted engagement and ROI: Automate journeys triggered by customer actions to drive higher click-through and conversion rates.

  • Enhanced personalization: Use MoEngage's user attributes alongside Vonage delivery data for sharper targeting and consent management.

  • Operational efficiency: Take advantage of omnichannel messaging from a single provider to drive better economies of scale.

  • Streamlined onboarding: Let admins handle provisioning in Vonage so your marketing team can focus on crafting journeys within MoEngage.

Stylized illustration of mobile phone with speech bubbles and pop ups representing email, SMS, and video.
Pricing

Simple, usage-based pricing

There are no platform fees or monthly minimums. And you only pay for what you use.

  • Zero connector fee, no upfront costs

  • Messaging use fees per channel based on destination country

  • Conversational Connect available, with per-request pricing

 

 

 

Power your conversations natively in MoEngage

 

Streamline workflows

Enable seamless management of SMS, WhatsApp, and RCS campaigns directly in your MoEngage interface.

Event visibility

Track delivery status, read receipts, and inbound events natively in MoEngage analytics for real-time insight and closed-loop performance.

Compliance-ready

Centralized STOP and opt-out handling sync back to the MoEngage contact record, with ability to audit across channels.

 

Vonage + MoEngage: Better together

Supercharge your campaigns with Vonage's messaging stack, featuring low-code Conversational Connect and Messages API.

Chat bubble
Expand seamlessly across SMS, WhatsApp, and RCS for promotions, abandoned cart, and journey messages, all from within MoEngage.
Person pictogram
Unify customer engagement across preferred channels with consistent identity, consent, and delivery analytics.
Gear
Simplify workflows by connecting MoEngage user attributes with Vonage's omnichannel data and conversational rule-based flow capabilities.

 

 

 

Get started with Vonage Conversations for MoEngage

Ready to personalize your customer engagement through SMS, RCS, and WhatsApp?
Envelope

Contact a Vonage expert.